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About Us

Building and evolving business systems since 1991

COMTRONIC is the company behind PointERP and PointVAL. We combine proprietary technology with a practical understanding of processes that span sales, procurement, logistics, finance and the hand-off to accounting. We evolve systems alongside the businesses that use them – adapting as those businesses grow and change.

Zbigniew Rak

Zbigniew Rak

Co-owner
Systems architect

In the early years of the company, I spent many years implementing business systems from third-party vendors. I kept seeing the same pattern: straightforward changes that would make people's work easier and save hundreds of hours took months to deliver and cost a fortune.

Eventually, the client gives up – accepting ongoing costs and daily friction simply to avoid the risk of another failed implementation.

I have no patience for year-long projects that end with a system nobody uses. Nor do I sell an AI story where a well-engineered algorithm is all that is needed.

That is why we do not propose an off-the-shelf system. We start by quantifying what your current process actually costs. We automate the first part and demonstrate measurable results. We take the next steps only when the value of our work is clear to you.

How we work

Evolve before replacing

We first make the most of what already works and extend the existing environment.

Measure and design first. Change second.

We record the time and cost of the process, together with the number and types of errors and exceptions. We use that evidence to design the change, implement the first stage and then measure the same process again.

Automate without losing control

The system handles routine work, uncertainty goes to the right person, and sources and decisions remain visible.

Accountability beyond go-live

Together with the client, we examine exceptions, recurring decisions and bottlenecks. Each next feature is grounded in real work and operational data.

History

The complete timeline of COMTRONIC and the changes we have navigated together with our clients.

Full timeline

Company details

Registry details, contact information and the information required by procurement teams and for tender documentation.

Company details

COMTRONIC headquarters at ul. Tomasza Zana 1 in Lublin, Poland
COMTRONIC headquarters – ul. Tomasza Zana 1, Lublin, Poland